Interpreter: opiniones de empleados con el puesto de Interpreter en LanguageLine Solutions

4,0
20 abr 2015
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

I work at the call center in Portland, Oregon. It's a full-time position, with benefits. Pay is $20/hr which is in line and toward the higher end for most interpretation places. Great location, full time, schedule is flexible so good for students, public transportation reimbursement, supervisors are nice to work with.

Desventajas

Company's policy is not clearly communicated, and keep changing depends on who you talked to. Misinformation regarding: holiday pay, penalty for employees, overtime pay, benefits, trajectory of company's profitability, and the manner in which the job will be carry out in the future (there were "talks" of video interpreting, for example, and "talks" of handling medical calls, but there are no definite answer as to when, and how.) We hear more rumors in the office than official news from the manager.

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5,0
27 oct 2025
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

Providing communications help for health care, insurance, beginning of life, end of life, counseling, IT. Among the highest minutes in the industry. Great record keeping, and pay is only 7 days after the close of every month. The annual training as well as recertification is paid events. Offers relative independence, after several audits, if you comply with excellence in customer service, you are pretty much on your own.

Desventajas

The minute rate is among the lower side among language companies. Find that while you can gain lots of successful advice from the company bulletin board, but offering advice is often better to those in authority.

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Respuesta de LanguageLine Solutions
8mo
Thank you for taking the time to share such a detailed and insightful 5-Star review. We’re glad to hear you value the meaningful nature of the work and the opportunities to make a difference across so many vital sectors—from healthcare and insurance to counseling and IT. It’s wonderful to know you appreciate the structure, record keeping, and flexibility that support your independence and professional growth. We also appreciate your feedback regarding pay and communication. We’re always reviewing ways to remain competitive and to strengthen collaboration across all levels. Congratulations on your success and progression from Interpreter to Tester—we’re proud to see team members grow and thrive within LanguageLine!
1,0
24 jun 2026
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Stay home. That's all. Nothing else.

Desventajas

Fifteen seconds to recover between stressful calls. The health insurance they offer is super expensive for the poorly paid for hours you get. It does not match. Micromanage everything, constant supervised and not a proper guidance after being pointed the errors of the week. Extreme poorly paid for the higher quality of job that they want. The company charges 3 or 4 dollars for minute, but an interpreter gets paid 15 an hour before taxes. See the difference? Days off unpaid always. Not fair. Not even during sickness, grief or personal emergencies.

1
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Respuesta de LanguageLine Solutions
1w
Thank you for sharing your experience and for the time you dedicated to LanguageLine over the course of more than a year. We recognize that interpreter work is demanding, and we appreciate the professionalism and commitment required to provide high-quality language services. We continuously review our practices, resources, and support systems to help interpreters succeed and foster a respectful work environment. We value your feedback regarding your experience and appreciate the contributions you made during your time with us. We wish you all the best in your future career endeavors.
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