The Bad Apples fall far from the Rotten Tree. : opiniones de empleados con el puesto de SOC Analyst en KryptoKloud

2,0
20 mar 2024
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Working at KryptoKloud enabled me to get my start in the Cyber Security field. It was a fantastic opportunity and I was able to learn a lot while working on the job. The team is fantastic, and I have met some amazing peers and was able to work alongside those with more knowledge than me that I could learn from. The office is nice and sets a decent environment for me and others to work together. The office provides refreshments such as good coffee, fruit and a sweet jar! I got to take part in some exciting team days out with my co-workers and friends while on the job. The SOC team is hardworking and friendly, the sales team are a great laugh, and the administrative team were very friendly and kind. While I worked at KryptoKloud I was very comfortable around my colleagues, and they were always willing to help. At KryptoKloud you will find a solid SOC team for you to work with and you will rarely have an issue with another employee from my experience. Finally, I was able to learn a certification for a commercial software platform that is very transferable.

Desventajas

No workplace is perfect and KryptoKloud has a long way to go to reach even close to perfection. I will bullet point my cons to better structure how I feel: - The EDR is not very good. It misses basic features, causes most technical complications and is very slow. - The EDR comes lazily bundled with many different solutions that do not mesh too well together and does not keep you logged in to the other portals, so you must constantly authenticate, when it even loads. - The process trees do not show the full scope of information required making remediation hard. - The Portal is riddled with bugs. - The EDR does not provide a proactive solution and gets in the way more than it helps. The operations: - The manning is volatile. With a high staff turnover, There is a constant shift in the rota and you probably won’t get notified it has changed. Additionally, anti-social shifts and staggered days off are common. - There are not many official processes in place. It can be hard to find contact info, incident responses, detection, and response process, etc if they even exist at all! Mostly, this information is not there or outdated. - The CEO has been known to make strange comments and act in certain ways which make others feel uncomfortable, both scenarios I have witnessed first-hand.

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1,0
7 may 2022
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

New office building w/ coffee machine.

Desventajas

If you value your career or business, KryptoKloud is not the company for you. The staff turnover historically has been shockingly high; in over two years the Security Operations Centre (KryptoKlouds 'bread and butter') has lost more than 10 good analysts due to Paul Burrows - the CEO. Paul's intimidating behaviour and bizarre requests have been the driving force behind KryptoKlouds inability to correctly staff a 24/7 managed service. Their Security Operations Centre (SOC) has suffered greatly due to the constant cycling of new staff and the resignation of old. The aim for Paul is 'bums on seats', get as many semi-competent people in the SOC so he can sell the 24/7 service to clients. Unfortunately, the lack of experience coupled with Paul's ability to drive technically skilled staff away has lead to a service that is anything but 24/7. A message to potential customers - Paul is very good at showing you the shiny exterior but not the rust underneath. Stay clear.

11
2,0
25 ago 2025
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

Strong hands-on exposure to incident response in a 24/7 SOC environment Experience with tools like Splunk, WithSecure EDR, Hive, and IDS/IPS Opportunity to investigate phishing, malware, and network traffic in real-time Supportive team that encourages collaboration and knowledge sharing Fast learning curve for junior analysts and good exposure to client-facing security work

Desventajas

Limited opportunities for long-term career progression within the company Processes and documentation still developing, requiring adaptability Some resource constraints meant juggling multiple priorities at once. Leadership style can sometimes feel strict and not always supportive, which may affect morale.

1
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