CSR Salary Info: opiniones de empleados con el puesto de Customer Service Representative (CSR) en Intermountain Health

4,0
6 abr 2025
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Good Manager, good company with plenty of options for growth.

Desventajas

Since it is hourly pay when we are given the chance to go home early we don't get paid for that.

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Respuesta de Intermountain Health
1y
Thank you for taking the time to share your experience. We value all our current and former caregivers’ feedback, as our focus is to continually improve our practices. We are happy to hear about your time at Intermountain Health and that you enjoy our supportive leadership and our organizational commitment to providing professional development opportunities for all our caregivers. We appreciate your review and will share it with our teams as we continue to move forward.

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5,0
4 mar 2026
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Mission Focus Strong Executive Leadership Good Work Life Balance

Desventajas

Slow to make changes and decisions

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Respuesta de Intermountain Health
2mo
Thank you for taking the time to share your experience. We value all our current and former caregivers’ feedback, as our focus is to continually improve our practices. We are happy to hear about your time at Intermountain Health and that you enjoy our mission-driven work, our collaborative, team-focused work culture, and our supportive leadership. We are uniquely positioned to provide communities in the Mountain West with advanced care techniques and innovative solutions to their health needs, as well as deliver high-quality care at a sustainable cost to more patients and growing communities. Our growth as an organization supports our ability to do groundbreaking work and invest in large, life-saving projects, as well as be the partners in health that each unique community needs us to be. By collaborating and driving positive change together, we can help shape the future of healthcare and make a meaningful impact on patient care. We appreciate your review and will share it with our teams as we continue to move forward.
2,0
1 jun 2026
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

-Coworkers are hardworking -Patient population is rewarding. -Coworkers can make the toxic environment enjoyable.

Desventajas

-Management can be unreliable -Inconsistent communication, training and support for APPs -Work environment lacks structure -Workloads and expectations frequently change and increase

1
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Respuesta de Intermountain Health
2d
Thank you for taking the time to share your review. At Intermountain Health, we’re always working to keep communication open and meaningful across all levels of the organization. We’ve built in several ways for caregivers and leaders to stay connected and share feedback, like 30-, 60-, and 90-day check-ins during onboarding, regular team huddles, and quarterly meetings. These touchpoints are designed to create space for real conversations and collaboration. Additionally, we know that staffing challenges continue to impact healthcare across the country, and we’re actively working on creative, long-term solutions here at Intermountain. From offering remote and hybrid roles where possible, to investing in paid training programs, tuition support, and apprenticeships, we’re focused on building a strong, sustainable workforce. We’re also partnering with schools and community organizations to help grow the next generation of healthcare professionals. At the same time, we’re putting real energy into retention, because we know how important it is to support and keep the incredible caregivers we already have. Your feedback helps us stay focused on what matters most, and we’ll be sharing it with our teams.
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