They don't care: opiniones de empleados con el puesto de Customer Service Agent en Intact

1,0
23 dic 2024
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

- Very good collective insurance - Competent underwriters - Great, useful and easy to use information database

Desventajas

- Every single thing is scripted. - Calls have to be 10 minutes or less, if it's too long, you loose points. - You loose points everywhere, take a breath you loose point, - 46 calls a day, still not enough. - It is never enough. If you reached the peak once, you still have to do better. - They do not care about their employee's mental health and making conferences or offering telemedicine is just to buy peace. - Too many audits. - They push on the negative points and make you unable to see anything else. - They will stress and bully you until you leave.

avatar
Respuesta de Intact
1y
Thank you for your review. Our Values drive everything we do at Intact and are key to who we are. They ensure we consistently have integrity and respect, a customer-driven mindset, and a commitment to excellence and generosity. It is important to us that we foster an environment where everyone is treated with dignity, and feels safe and secure at work. We regret that we did not have the opportunity to work with you to learn more about your concerns and address them while you were still here.

Echa un vistazo a otras opiniones sobre Intact.

5,0
8 ene 2025
Becario anónimo
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Good company Good salary Good manager

Desventajas

No sponsorship Something Something Something

1,0
27 feb 2026
Empleado temporal anónimo
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Remote, benefits, comp, culture encironment

Desventajas

Pay, toxic, growth, pay, fraud

avatar
Respuesta de Intact
3mo
Thank you for taking the time to leave a review. Our values are embedded in everything we do and our people make a promise to live by these Values every day. If you feel that an employee is not living our Values, we encourage you to speak with your HR Consultant.
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