Intact: By far the worst department

By far the worst department: opiniones de empleados con el puesto de Auto Claims Adjuster en Intact

1,0

8 nov 2021

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Aprobación del CEO

Perspectiva de la empresa

Ventajas

Nothing. There is literally not much I can think of because the bad outweighs the good tremendously at this organization. I have been in several departments at Intact and claims is literally the WORST. A pro would probably be your peers but to be honest no one is really friendly because everyone is in such a bad mood constantly because of the work pressure.

Desventajas

Low pay. Way too much work to do. Be prepared to be yelled at by clients if you cannot get to them in a timely manner which you won’t be able to. Take my word for it, I am the most organized person and i can barely keep up with my desk. It is so messy and it gives me stress. The managers pass snarky comments and expect you to do EVERYTHING. How is that possible? This job is so not worth it. I am leaving the organization once I have a back up plan. If you really need the money, stay here. Be prepared to be worked to the bone and work overtime. If you want to feel depressed then this is the place for you. I haven’t felt the same since I started this job. There is so much high turnover for a reason. You can do better, don’t apply here.

Respuesta de Intact

We’re very disappointed that this has been your experience, and we hear you. Over the past 20 months, high demand and turnover have been a challenge for customer service industries across North America. At Intact, regardless of pandemics or market conditions, our top priority is to help people in good times and bad, and this includes our team members. We want our colleagues to have the support and balance they need to be and do their best and we’re taking action. We’re in the process of growing our claims teams across Canada which will certainly help alleviate workload stress for those experiencing it. You’ve made your voice heard and we will share this review with our Claims leadership team. As a next step, we encourage you to reach out to your HR Consultant to discuss your concerns about workload, management, and your well-being. They are skilled advisors who can help foster positive solutions. Wherever your career journey takes you, even if it’s not with our team, we truly wish you all the best.

Intact

By far the worst department: opiniones de empleados con el puesto de Auto Claims Adjuster en Intact

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