Smart people. Sketchy higher-up management.: opiniones de empleados con el puesto de Customer Service Representative en Insight Card Services

3,0
29 may 2015
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

There are lots of great people I worked with at Insight. Most of them are smart and easy to get along with. Nice office and location. Several breaks throughout the day.

Desventajas

The higher up management were rarely there. The ceo sold his company last year to Greendot but never said he was leaving. After he sold, he stopped showing up and took 3 insight employees with him to his new company and acted like nothing happened.

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5,0
21 may 2015
Empleado anónimo
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

I learned a lot during my two years at Insight. The management team is open to new ideas. During my time there my leadership skills improved.

Desventajas

Main downside was the benefits were not as good as some of the larger banks in Birmingham. I've heard the benefits are awesome now the Green Dot owns the company.

1,0
10 sept 2015
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

You have a job, not a good job, but a job

Desventajas

Where to begin...this company was owned by a man that had the most asinine idiosyncrasies that became part of the "corporate culture", For example, he had a rule that desks in the call center shouldn't have paper or anything to make the desks personal, but two rows over, in partner support, they could have photos, eat at their desks, pretty much everything goes. Management goes out of their way to find arbitrary reasons to fire people. They start making up conflicts, going through peoples chat logs, or they may decide they think a person is ugly and they're gone. To them, it's a joke. They won't keep quality staff, and the pay differentials are insane. They hire people in with no education, but so called sales experience at $14-$15 and they never produce results, but the people with education, or the proven sellers get $8-$10 with a pathetic $1 annual raise. If you are so called lucky to be promoted compliance, start marking off your calendar because you are almost assured to get fired within 6 months to a year, no matter how well you do your job. Promotions are few and far between and if you do get promoted, you are probably next to get fired.

3
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