Not a good play if you want to practice conscious /ethical medicine: opiniones de empleados con el puesto de Physician en Included Health

1,0
14 jun 2023
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

I started with company when it was DOD. At that time I felt a make a difference. There was no pressure to provide things you are not comfortable to do/ not enough knowledge/ out of your expertise. Management was very supportive.

Desventajas

When company changed to Included Health emphasis changed rapidly to money driven company. You have to provide everything that patient want doesn't matter how wrong/ unethical /even risky it can be. Patient - in this case customer is paying and so has right to get everything and evaluate provider for anything. Simply if you will not give patient what you want you will be evaluated low by patient and punished by management. Providers salary is linked to patient satisfaction. In direct way patient is aware that he/she/it can punish provider any time and provider is force to give them what they want. That makes any customer the physician without going to medical school/residency/practice.

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Respuesta de Included Health
2y
One of our values is "We Put the Member First" meaning we work to achieve health outcomes and member moments worth celebrating. We have an Issues, Complaints and Events Reporting process that is managed by clinical quality to review and resolve concerns related to care delivery. This process is critical to protecting our members and clinicians. We also track patient satisfaction for all clinicians to ensure we can coach them on improving their practice if necessary. We advocate for a healthcare system that works for everyone and take the quality of care very seriously.

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5,0
3 jun 2026
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

Flexible schedule and lots of benefits.

Desventajas

I don't have any cons.

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Respuesta de Included Health
3w
We’re so glad you’re enjoying the flexibility and great benefits, and we’re grateful to have you on the Included Health team!
2,0
5 jul 2026
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Really strong ICs and front line managers. Excellent developer experience and support. Cool to learn Go. I learned a lot in my role.

Desventajas

Chaotic leadership making poor choices with unnecessary reorgs and bad communication. The product is decent but honestly overhyped in the amount of benefit it provides. There’s a lot of drinking the koolaid about how it’s revolutionizing health care which stretches the imagination at most generous interpretation. On call was noisy and frequently woke people up in the middle of the night. Everything was always an emergency in terms of features. If you treat everything as an emergency it just causes people to leave as they burn out.

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Respuesta de Included Health
16h
Thank you for your candid feedback. We take all feedback seriously and acknowledge the importance of addressing the challenges you highlighted. Thanks for all you contributed as part of the team.
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