5y
Thanks for your helpful feedback! You hit our strengths on the nose - focusing on our mission, our passionate team and our authentic leaders. We are proud of these strengths and hold ourselves accountable to keeping those characteristics strong and consistent as we grow. We appreciate your feedback about the need to scale and refine our systems and processes, especially as we continue to grow to serve millions more members, and the reminder to focus on collaboration and communication to keep our team aligned and coordinated as we grow. Thanks for taking the time to share this valuable feedback.