after the company was bought out it changed for the worst and keeps getting worst. The leads, management, metrics, micromanagement, everything keeps getting worst.
Respuesta de HealthPlanOne
2y
Thank you for sharing your feedback with us. We're glad to hear that you appreciate the opportunity to work from home and the benefits we offer. Your satisfaction is important to us, and we're committed to ensuring that your experience with our company remains positive.
We understand that recent changes may have affected your overall perception, and we're actively working to address the concerns you have raised regarding leads, management, and metrics. Please know that your input is valued, and we're here to support you through any challenges you may encounter.
Thank you for being a part of our team, and we hope to regain your trust and satisfaction as we continue to improve. If you have any other specific feedback or would like to continue this conversation further, please email feedback@hpone.com and I will get back to you shortly.
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There are none since the beginning of the year besides being remote.
Desventajas
This company has shown a complete lack of loyalty to the experienced agents who built their success. Instead of supporting staff through tough market changes, management has resorted to driving out seasoned agents to absorb and keep their books of business.
Predatory Contract Structures: They are actively running through mass layoffs and replacing experienced professionals with new agents who don't know any better. These new hires are put on volatile, short-term quarterly contracts that management constantly alters to the company’s benefit.
Shrinking Revenue & Cut Commissions: A massive influx of carriers are moving plans to non-commissionable structures, and the company offers zero protection or stability against these drops.
Massive Provider & Plan Friction: Major hospital networks and doctors are dropping Medicare Advantage plans entirely, and carriers are shifting heavily toward strict HMO models that doctors and clients hate. It makes retention nearly impossible.