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      H&R Block

      Empresa activa

      Opiniones sobre H&R Block

      Not compensated for the work you put in: opiniones de empleados con el puesto de Customer Service Representative en H&R Block

      1,0
      3 dic 2024
      Customer service representative
      Recomendar
      Aprobación del CEO
      Perspectiva de la empresa

      Ventajas

      I didn’t have any pros working at H&R Block,I have worked at 3 different location and all of them were micro managed as if you are in a high school setting, they pay you a set dollar amount for you qualifications but make you do complex returns that do not meet your qualifications level but you don’t get compensated and bonuses usually go to the employees in higher ranking, if you are starting out as a tax preparer or looking to start their are better companies than H&R BLOCK that compensates more and appreciate their employees. H&R Block does not. They make you pay $35 for courses and tell you that you’ll be compensated for and they don’t. I did over 77 federal returns for H&R Block and I was only compensated 3,000.00 for the entire season no bonuses course paid for out of pocket clocking in at least 40 hours every week plus overtime. $3,000.00

      Desventajas

      PAY, HOURS, MANAGEMENT, WORK ENVIRONMENT

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      5,0
      22 jun 2026
      Empleado anónimo
      Recomendar
      Aprobación del CEO
      Perspectiva de la empresa

      Ventajas

      Great work during tax season

      Desventajas

      Not available year round for most employees

      3,0
      23 jun 2026
      Senior tax analyst
      Recomendar
      Aprobación del CEO
      Perspectiva de la empresa

      Ventajas

      Flexible availability. Path for promotion is obvious and quantified.

      Desventajas

      Bonus/commission it is based on level and sales so is low in states without a state tax form. Hourly wage comes out of bonus. Pressure to sell items that don't add to your commission. They push customer surveys but you can be penalized if someone complains about the company, price, amount of emails etc even though you have no control. Some employees are frustratingly low quality and you will spend time helping or fixing their mistakes time that works against your commission. You are expected to answer phones, make appointments, scan, print, take money, help new comers all while maximizing returns. If you take over someone's client and find a mistake you are expected to work against your commission to file amendments peace of mind claims etc.

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      Búsquedas relacionadas: Ofertas de empleos en H&R Block | Sueldos en H&R Block | Beneficios en H&R Block | Entrevistas de H&R Block
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