If you are truly a professional, keep looking...: opiniones de empleados con el puesto de Office Leader en H&R Block

1,0
15 mar 2015
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Grateful clients. Brand recognition. Coworkers have a common bond (dissatisfaction with management), so you're not alone.

Desventajas

Very low pay, poor training, hard core pressure to sell "add-on products" to clients, management clueless as to the nature of actual tax work and the importance of trust and loyalty regarding the client relationship. It's about volume over value. The client experience is discussed but it's only words. When it comes to putting basic service principals into practice, the company falls short due to the constant focus on generating revenue.

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5,0
22 jun 2026
Empleado anónimo
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Great work during tax season

Desventajas

Not available year round for most employees

3,0
23 jun 2026
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Flexible availability. Path for promotion is obvious and quantified.

Desventajas

Bonus/commission it is based on level and sales so is low in states without a state tax form. Hourly wage comes out of bonus. Pressure to sell items that don't add to your commission. They push customer surveys but you can be penalized if someone complains about the company, price, amount of emails etc even though you have no control. Some employees are frustratingly low quality and you will spend time helping or fixing their mistakes time that works against your commission. You are expected to answer phones, make appointments, scan, print, take money, help new comers all while maximizing returns. If you take over someone's client and find a mistake you are expected to work against your commission to file amendments peace of mind claims etc.

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