Flexible hours, friendly people, great experience: opiniones de empleados con el puesto de CSP - Client Service Professional en H&R Block

5,0
28 feb 2022
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

My co-workers made my employment there a truly learning experience, learned some about taxes and tax returns, super helpful and friendly people.

Desventajas

None, the work hours are great and flexible, the workload is manageable and easy to navigate throughout the day.

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5,0
1 jul 2026
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

Enjoyed learning alot; they had great systems

Desventajas

Only temporary, would prefer permanent.

3,0
23 jun 2026
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

Flexible availability. Path for promotion is obvious and quantified.

Desventajas

Bonus/commission it is based on level and sales so is low in states without a state tax form. Hourly wage comes out of bonus. Pressure to sell items that don't add to your commission. They push customer surveys but you can be penalized if someone complains about the company, price, amount of emails etc even though you have no control. Some employees are frustratingly low quality and you will spend time helping or fixing their mistakes time that works against your commission. You are expected to answer phones, make appointments, scan, print, take money, help new comers all while maximizing returns. If you take over someone's client and find a mistake you are expected to work against your commission to file amendments peace of mind claims etc.

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