Could be a great company: opiniones de empleados con el puesto de Tax Preparer en H&R Block

4,0
5 ago 2010
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

Good seasonal position; fairly flexible hours; work can be challenging but rewarding. Company training classes are excellent and run the gamut from basic to advanced. People who enjoy customer service and math consider this to be the best of both worlds.

Desventajas

Pay scale is hourly with bonus incentives which only pay off at the higher certification levels. Management changes its focus every year and is out of touch with the daily activities involved at the office levels. Many managers have had no tax prep experience and try to apply retail sales theories to operations which are service-based. Customers can be frustrated by pricing structure.

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5,0
22 jun 2026
Empleado anónimo
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

Great work during tax season

Desventajas

Not available year round for most employees

3,0
23 jun 2026
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Flexible availability. Path for promotion is obvious and quantified.

Desventajas

Bonus/commission it is based on level and sales so is low in states without a state tax form. Hourly wage comes out of bonus. Pressure to sell items that don't add to your commission. They push customer surveys but you can be penalized if someone complains about the company, price, amount of emails etc even though you have no control. Some employees are frustratingly low quality and you will spend time helping or fixing their mistakes time that works against your commission. You are expected to answer phones, make appointments, scan, print, take money, help new comers all while maximizing returns. If you take over someone's client and find a mistake you are expected to work against your commission to file amendments peace of mind claims etc.

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