Pay the workers a living wage!: opiniones de empleados con el puesto de CSP A K A Receptionist en H&R Block

1,0
2 feb 2019
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

This is a temporary job that requires you do about 26 -28 different things for a few more cents than minimum wage. Ridiculous! They were EXTREMELY negative and toxic in our office, and clients were complaining to me about the incompetency of the staff. Smh. Don't waste your time working here unless you like working very hard for peanuts, no respect and no appreciation. Couldn't breathe in that office because of the tension. Get a life! You're a RETAIL store, not a real tax firm. I worked for a REAL, private accountant tax firm.

Desventajas

Not so fast, 'glass door'! Horrible Pay. They should be ashamed of themselves. Nitpicking co-workers who needed to get a life, and a real job. Told it would be 10 hours a week when hired, but of course everyone quit because they saw it was a crap job, so they are too cheap to hire someone new and just overload you with scheduling you to work 8-12 days straight with no day off. When it was sub zero winter weather, instead of letting employees leave early or not work those two days, they sent an email around telling staff to keep the furnace heat down!! ( I kid you not.). Disgusting greed. Was picked on literally from day one on the job for my great intelligence. When YOU are paid slightly above minimum wage to work all those hours, then we can talk. Oh, don't want to do that, management? What a surprise! No way. Baloney! Too cheap to hire cleaning staff and told me to clean the MEN'S bathroom as well as women's. DREAM ON and clean it yourself!

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5,0
22 jun 2026
Empleado anónimo
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Great work during tax season

Desventajas

Not available year round for most employees

3,0
23 jun 2026
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Flexible availability. Path for promotion is obvious and quantified.

Desventajas

Bonus/commission it is based on level and sales so is low in states without a state tax form. Hourly wage comes out of bonus. Pressure to sell items that don't add to your commission. They push customer surveys but you can be penalized if someone complains about the company, price, amount of emails etc even though you have no control. Some employees are frustratingly low quality and you will spend time helping or fixing their mistakes time that works against your commission. You are expected to answer phones, make appointments, scan, print, take money, help new comers all while maximizing returns. If you take over someone's client and find a mistake you are expected to work against your commission to file amendments peace of mind claims etc.

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