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      H&R Block

      Empresa activa

      Opiniones sobre H&R Block

      Technical Support Center - Seasonal: opiniones de empleados con el puesto de Senior Support Specialist en H&R Block

      2,0
      11 may 2016
      Senior support specialist
      Recomendar
      Aprobación del CEO
      Perspectiva de la empresa

      Ventajas

      Co workers and immediate people around you are awesome and the main reason to work here, lenient attendance schedule. 8-12 week furlough after the tax season ends.

      Desventajas

      After 6 years of hiring from within and performance increases, the new director thought it would be in the best interest of the company to slash budgets, outsource the Tier 1 role, hire "site managers" that did not and could not perform their job and destroy the morale of the entire organization, Benefits are ACA minimum, They call you a seasonal employee to get out of having to pay you that way.

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      5,0
      22 jun 2026
      Empleado anónimo
      Recomendar
      Aprobación del CEO
      Perspectiva de la empresa

      Ventajas

      Great work during tax season

      Desventajas

      Not available year round for most employees

      3,0
      23 jun 2026
      Senior tax analyst
      Recomendar
      Aprobación del CEO
      Perspectiva de la empresa

      Ventajas

      Flexible availability. Path for promotion is obvious and quantified.

      Desventajas

      Bonus/commission it is based on level and sales so is low in states without a state tax form. Hourly wage comes out of bonus. Pressure to sell items that don't add to your commission. They push customer surveys but you can be penalized if someone complains about the company, price, amount of emails etc even though you have no control. Some employees are frustratingly low quality and you will spend time helping or fixing their mistakes time that works against your commission. You are expected to answer phones, make appointments, scan, print, take money, help new comers all while maximizing returns. If you take over someone's client and find a mistake you are expected to work against your commission to file amendments peace of mind claims etc.

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