Nice People, Low Pay: opiniones de empleados con el puesto de Client Support Professional en H&R Block

4,0
21 oct 2025
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Nice people and management, lots of nice friendly clients and tax professionals in the office environment

Desventajas

Low pay, given extra tasks to do on short notice, extended hours on short notice

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Respuesta de H&R Block
8mo
Thank you for your review and for highlighting the positive team and client interactions. We appreciate your feedback on pay and scheduling and remain committed to improving the associate experience.

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5,0
22 jun 2026
Empleado anónimo
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

Great work during tax season

Desventajas

Not available year round for most employees

3,0
23 jun 2026
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Flexible availability. Path for promotion is obvious and quantified.

Desventajas

Bonus/commission it is based on level and sales so is low in states without a state tax form. Hourly wage comes out of bonus. Pressure to sell items that don't add to your commission. They push customer surveys but you can be penalized if someone complains about the company, price, amount of emails etc even though you have no control. Some employees are frustratingly low quality and you will spend time helping or fixing their mistakes time that works against your commission. You are expected to answer phones, make appointments, scan, print, take money, help new comers all while maximizing returns. If you take over someone's client and find a mistake you are expected to work against your commission to file amendments peace of mind claims etc.

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