It used to be amazing: opiniones de empleados con el puesto de Customer Care Specialist en Gusto

1,0
15 nov 2024
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Paid time off is generous, great medical benefits

Desventajas

Literally everything else. Just another corporate job that doesn't care abt people

Echa un vistazo a otras opiniones sobre Gusto.

5,0
1 jun 2026
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Great culture, everyone is there to help

Desventajas

None so far, still pretty new

2,0
20 may 2026
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

The product is genuinely good, too bad the same can’t be said for how they treat the people who sell it.

Desventajas

Leadership talks a big game about people-first culture but the reality doesn’t match. The Chicago office expansion felt like a poorly thought-out experiment, new hires were brought on without a clear long-term commitment, and layoffs came without warning, leaving people blindsided. Crossing a billion dollars in revenue and still cutting employees sends a clear message about where workers rank on the priority list. Remote work flexibility is also a glaring weakness. For a company selling HR software to modern businesses, their internal stance on where employees can work is surprisingly rigid and hypocritical. The “flexibility” messaging is mostly optics. The broader concern is the AI roadmap. The automation push feels less like an innovation strategy and more like a slow wind-down of the workforce. Employees aren’t blind to it, it creates anxiety and erodes trust. The culture of transparency they promote externally is largely a facade internally.

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