Site culture is lacking; on multiple occasions I have seen team members talk each other down behind their backs. Corporate leadership make decisions that are ill-informed at best and at worst actively hostile to both employee well being and client care. This location got a new administrator and almost immediately cut nursing staff hours, leading to higher turnover, poorer experience for employees, and poorer services provided to clients. And because client beds are paid for by the county, as long as they are filling beds, the corporation gets paid the same no matter how bad the services provided get. The space of the building is not sufficient to support adequate treatment; for example, the room used to provide group treatment fits less than half of the clients comfortably. The room used to provide individual therapy is the only available room in the unit, so it is frequently used for meetings; this means individual therapy is constantly interrupted and frequently impossible. The corporate consultant for this location is not dependable. Her lack of client-facing responsibilities means that her ability to train therapists who provide direct care is incredibly lacking. Her suggestions frequently fly in the face of trauma informed care, and she relies heavily on generative AI to make clinical trainings and create group therapy curriculum, which means the quality of her work is poor. Leadership frequently say that changes will be rolled out "soon" and then do not materialize for more than nine months.
