Ventajas
Wonderful coworkers that feel more like family than friends. The owners and upper management are compassionate and empathetic. There is a daily positive work environment and a strong culture of teamwork. There is a strong sense of accomplishment when we are able to resolve an issue as a team. We get to interact with multiple people across the country.
Desventajas
Sometimes employees take advantage of the good nature of the owners and the director of the office. When there are frustrations, sometimes it is not communicated effectively to the supervisors or management until after an outburst has occurred. Past employees have used their coworkers' helpfulness to their advantage and not reciprocated when the employees in turn needed assistance.