Wonderful Small Company: opiniones de empleados con el puesto de Empleado anónimo en Frax

4,0
6 ago 2018
Empleado anónimo
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

Small contact center, schedule accommodations, family type of atmosphere, friendly, business owner's and upper management's door is always open.

Desventajas

Staffing enough cast members to handle weekend volume, disconnect of polices being enforced between each shift, gossip from leadership, cast attitude on 2nd shift sometimes makes 1st shift not feel welcome and causes unwelcome atmosphere.

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5,0
8 ago 2018
Empleado anónimo
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

Could not ask for better coworkers! Casual environment, owners are very approachable and their doors are always open.

Desventajas

Recently moved to a bigger office downtown and the new call system has been frustrating to learn.

1
2,0
8 ago 2018
Empleado anónimo
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

Amazing co-workers. Always helpful, friendly, they're there when you need them. They're the reason I'm still there.

Desventajas

The call system doesnt work properly half the time. We were told how amazing this new system would be and 8 months later it doesn't do half the things we're told. You hear a constant annoying ringing sound when calls are holding back to back that will drive you nuts. We are never staffed properly for the call volume that we take on. For the amount of work we do, stress we take on, and only getting either 3-10 min, 2-15 mins, or 1-30 (unpaid) breaks its not worth the pay at this point.

1
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