Meatgrinder: opiniones de empleados con el puesto de Customer Service Representative en Firstsource Solutions

1,0
10 sept 2023
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

The people are fun and really good to engage with.

Desventajas

It's a meatgrinder, I was hired with 15 other people. In 2 months there were only 3 of us left and they had hired an addition 4 groups of 15. Revolving door because the job is not fun or engaging. It's just been called a d***head by boomers and your not allowed to swear back for some odd reason.

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Respuesta de Firstsource Solutions
2y
Thank you for your feedback. We're glad you found your colleagues fun to work with. However, we're sorry to hear that you had a negative experience overall. High turnover and a stressful work environment are issues that we take seriously, and we're actively working to address them. We understand that customer interactions can be challenging at times, and we're dedicated to providing the necessary support and resources for our employees to navigate these situations.

Echa un vistazo a otras opiniones sobre Firstsource Solutions.

5,0
4 dic 2025
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Great team support from everyone

Desventajas

Not much pto and policy change

3,0
23 jun 2026
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Desventajas

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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