easy accounts: opiniones de empleados con el puesto de Customer Service Representative (CSR) en Firstsource Solutions

3,0
3 jul 2023
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

work from home, easy processes

Desventajas

low base pay, hmo is crap

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Respuesta de Firstsource Solutions
2y
Thank you so much for sharing your experience with us. We understand that the work-from-home arrangement has been a significant aspect of your experience. We are glad to hear that our company offers this flexibility, as we believe in promoting work-life balance and accommodating the evolving needs of our employees. We continuously review our compensation structures to ensure they remain competitive and aligned with industry standards. We understand that fair and competitive compensation is essential for employee satisfaction and engagement. We also understand the importance of comprehensive and reliable healthcare benefits for our employees. We will review our current HMO provider and explore options to enhance the coverage and quality of our healthcare benefits.

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5,0
4 dic 2025
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Great team support from everyone

Desventajas

Not much pto and policy change

1,0
18 may 2026
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

None. Deadful company. Stay away

Desventajas

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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