Decent place to work: opiniones de empleados con el puesto de Customer Service Representative en Firstsource Solutions

3,0
24 ago 2022
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Good team, managers were generally pretty helpful, training was really really good

Desventajas

Call centre work can be really mentally exhausting, and first source was no exception, breaks were timed to the second, no flexibility with hours

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Respuesta de Firstsource Solutions
3y
Thank you for taking the time to leave a review. We're very happy to hear you enjoyed working with our wonderful teams and Managers and found our training enjoyable. We understand that it is a fast-paced environment and it can sometimes feel intense. Our Team Leaders and Mental Health First Aiders are always around to provide support as needed. Additionally, Firstsource also offers a fully funded Employee Assistance Programme, which provides access to counselling sessions. Breaks are structured around demand and parameters set by our clients, so sometimes advance planning is needed to prevent a knock-on effect with other colleagues, however, Firstsource will always look at flexibility where it’s possible.

Echa un vistazo a otras opiniones sobre Firstsource Solutions.

5,0
4 dic 2025
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Great team support from everyone

Desventajas

Not much pto and policy change

3,0
23 jun 2026
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Desventajas

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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