No support for work from home employees: opiniones de empleados con el puesto de Customer Service Representative en Firstsource Solutions

1,0
25 oct 2020
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

staff except senior management are lovely will hire anybody

Desventajas

unrealistic targets e.g. 70 second hold times payment issues management out of touch with staffs needs 10 hour shifts minimum wage

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Respuesta de Firstsource Solutions
5y
Thank you for sharing your feedback. We are sorry to hear that you did not enjoy your time working with us. We take pride that our management empowers, motivates and supports our employee . Vast majority of our employees enjoy long and fulfilling careers with us, and we endeavour to offer competitive compensation and benefit package. During these difficult pandemic times too, our efforts have been to provide the same level of support virtually as well. We actively seek feedback from all our employees both anonymously and in-person so that, we can continue to improve our working environment and experiences for our employees. We hope you used one of our feedback channels while employed with us. Best wishes for new endeavours.

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5,0
4 dic 2025
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

Great team support from everyone

Desventajas

Not much pto and policy change

1,0
18 may 2026
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

None. Deadful company. Stay away

Desventajas

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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