Worked as content analyst for 1 year: opiniones de empleados con el puesto de Customer Service Associate en Firstsource Solutions

3,0
7 oct 2020
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

No work pressure, good corporate culture

Desventajas

Low salary package, low appraisal

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Respuesta de Firstsource Solutions
5y
Thank you for taking the time to share feedback. We are glad to hear that you appreciate the work culture at Firstsource. Regarding the compensation levels and merit increases, we understand that you were not satisfied. We conduct periodic salary benchmarking exercises to make sure that our compensation and benefits are competitive and on par with the industry standards. Our Performance Enhancement philosophy drives a culture of meritocracy through performance differentiation and the merit increases are linked to the KPIs achieved. We take your feedback sincerely and wish you the very best for your future endeavours.

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5,0
4 dic 2025
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Great team support from everyone

Desventajas

Not much pto and policy change

3,0
23 jun 2026
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Desventajas

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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