Glass door Survey: opiniones de empleados con el puesto de Process Leader en Firstsource Solutions

3,0
28 abr 2026
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Job stability Incentive driven process

Desventajas

No work life balance No fair pay policy Poor retention rate/effort to save

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Respuesta de Firstsource Solutions
4w
Thank you for sharing your detailed feedback. It’s good to note the positives around job stability and an incentive-driven structure, which can motivate performance and consistency. At the same time, concerns around work-life balance, pay fairness, and retention are important and highlight areas that need focused attention. Prioritizing retention of tenured talent, aligning compensation more closely with performance and workload, and enabling growth based on process knowledge and experience can significantly enhance engagement and long-term stability. We appreciate your constructive and well-rounded insights.

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5,0
4 dic 2025
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

Great team support from everyone

Desventajas

Not much pto and policy change

1,0
18 may 2026
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

None. Deadful company. Stay away

Desventajas

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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