Work life balance is so called thing here: opiniones de empleados con el puesto de Senior CSA en Firstsource Solutions

1,0
6 abr 2026
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

There more you sell the more you earn

Desventajas

Constant pressure was applied to the agent. They are fully fixed on sales instead of helping for technical support

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Respuesta de Firstsource Solutions
1mo
Thank you for your feedback. We’re glad to hear that the performance-based earning structure is a positive aspect of your role. We understand your concerns regarding pressure related to sales targets. Performance expectations are aligned with business objectives; however, we strive to ensure a balanced approach that supports both sales goals and quality customer service, including technical support where required.

Echa un vistazo a otras opiniones sobre Firstsource Solutions.

5,0
4 dic 2025
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Great team support from everyone

Desventajas

Not much pto and policy change

1,0
18 may 2026
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

None. Deadful company. Stay away

Desventajas

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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