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Bank was a mess.: opiniones de empleados con el puesto de Customer Care Representative en First Niagara Bank

3,0
13 jun 2021
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

Relatively easy job if you’re not in banking. Good hours and not much work. Too much sitting around for me personally.

Desventajas

While the company overall was decent, the bank was not great and it showed with the satisfaction of customers. Worked up to the buy out/ merger with key bank.

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5,0
28 oct 2020
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

Benefits and senior management all great

Desventajas

Other than working Saturdays no cons.

4,0
28 feb 2015
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

If you work hard and show that you care and are trying, you will do well and quickly move up in this bank. I think the bank does well with staffing and recognizing talent. Benefits are pretty good and a you get a good amount of time off! I think communication is pretty good in this bank. A lot of good management.

Desventajas

Just recently, the branch goals have become quite high and difficult to reach and a lot more pressure is being put on everyone. It seems that each year, there are major cut backs to budgets and also a significant amount of people are being let go and the rest are shuffled around. This is pressuring as well, that uneasy feeling of not knowing how long you will be employed for or what other changes are in store for you or the bank.

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