Promising opportunity that turned into the worst mistake I've ever made.: opiniones de empleados con el puesto de Technical Support en Digium

1,0
4 abr 2015
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

The only pro is that you aren't alone in your hatred for how the company has allowed itself to be run into the ground.

Desventajas

-Atrocious work environment -Tech Support Managers constantly back stab their employees and continue to make it impossible for their techs to work honestly with the customers -Quantity over quality is the only thing that matters here and is very self evident in how customer cases are allowed to be handled. -Incompetence is applauded on a daily basis -Others within the company see how Support is failing yet either refuse or just outright don't care enough to fix it. -There really are too many things to list

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5,0
5 ene 2023
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

good co workers and outstanding supervisor

Desventajas

worked in sales for most of my time there.

5,0
26 ene 2018
Empleado anónimo
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

The employees that work here at Digium are some of the best people I've worked with. Open to new ideas, Respectful of one another and some of the smartest people I have met. I feel the management does an outstanding job of providing the needs of employees to grow and learn in new areas, as well as allow them to work outside their Primary job areas when they can. Digium has also shown to be quite flexible if the need arose to work from home or at different times if the need arose. I have even seen employees, when their job requirements allowed, work in other states. The HR Dept works hard to provide a comprehensive benefits package and is always bringing in experts to answer questions on Health insurance or retirement packages. Not to mention all the events such as Food Trucks, Ice Cream Trucks, Bring your Dog to work day, Cookouts, Kickball, and many other activities. Open door policy to the employees. Not just if you need to talk about something, but Quarterly meetings with real numbers on how the company is performing. My managers are always finding ways to provide opportunities for learning. Such as conferences, lunch & learn sessions, books, or roundtable discussions. There is always some way to further your knowledge here.

Desventajas

The fitness room, though there is one, no one is going to use it. The old dusty treadmills and stair steppers are just in the way and don't function properly. I'm sure they would have done something about it if anyone actually asked, but it's a low priority, and about the only con I can think of.

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