The HR department is absolutely incompetent, I have never seen something like this before. They have no idea about the job regulations in Portugal, they either don't know which must a person do for be able for start working in Portugal. I spent a month without working because they were convinced about a person needs the Portuguese National Insurance Number for start working legaly, what it's not true at all. You can start working as soon as you request that number. They sent me to the social security office to making all the stuff related to the NIN by myself, when I can't even speak Portugese, and they knew that. I explain what was happening to a manager and he just told me that "Critical does not provide that kind of help to new starters". Just INCREDIBLE.