great place to work: opiniones de empleados con el puesto de Remote Call Center Agent en Concentrix

3,0
15 jul 2024
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

great hours for the client i currently work for.

Desventajas

health/dental plan is not the greatest

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Respuesta de Concentrix
1y
Thank you for taking the time to share your thoughts on what we're doing well and what we can do to improve. Reviews like this give us insight into what game-changers really need from us. Before we go, we'd like to say thank you for your time on the team! It means so much to us.

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5,0
20 may 2026
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Culture, career growth, leadership support and benefits are just a few of the pros.

Desventajas

I don’t have cons to share. I’ve been with the company for 15+ years.

2,0
3 jun 2026
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Decent Pay and benefits . Trainers prepare you for basic work

Desventajas

They have Team Leaders and product experts. Some Team leaders are great, my was not, I was supposed to be coached on a regular basis, for four months I received no coaching. My coach only got involved if something could negatively could affect their Stats. I asked for more training several times, the 2nd time I asked, she transferred me to her supervisor instead of answering my question. Products Experts were helpful but sometimes had completely different answers to the same question. There was this ongoing training that you could request to join. I stopped going when they repeatedly taught the opposite of some the companies Zero Tolerance policies. When i brought it up with their supervisor I never recieved a reply.

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