Ventajas
The individual contributors were intelligent, hardworking people who were doing the best they could with the disaster they inherited.
Desventajas
Their content marketing is great, but I cannot stress to you how dramatically it doesn't reflect what it's actually like to work here. I spoke with a colleague after we'd both left the company, and he said "you know, it's kind of surreal looking back on it. Like, everything they say and all the articles they put out... it's like they're intentionally writing the opposite of how the company runs." The core problems are that the CEO and COO operate without integrity and respect for others. Anyone. Employees and customers alike. - surprise firings with zero warning, even for high performers who get along well with others. Leadership will smile and joke with you one day, telling you how much of an asset you are to the company, and then fire you the next. Yes, it can/will happen to you too. - company isn't getting good reviews on G2, Capterra, etc? Don't fix the product or processes, instead push fake, copy/paste reviews to drown out the legitimate voices. (The same is true of these Glassdoor reviews) - ^same with employee satisfaction reviews. The only reason why they made the "Best Place to Work" list is that they shoved it down people's throats, told everyone how to answer, and said they'd send out a "real" survey internally later to see how people "actually feel" - the product can't match Customer's requirements and there's no way it ever will? Sell it to 'em anyway. They're locked in for a year contract, what are they gonna do? - customers are churning at an "I'm not even mad, that's amazing" rate? Blame the CSMs and take away their bonuses (nevermind that we sold them something that wasn't fit for their purposes in the first place, and we haven't fixed a bug in 6 months) tl;dr: Look up TechCrunch's definition of a zombie company (2015). Look up how many executive hires Cascade has lost. Consider the fact that it's been a _long_ time since they hit sales targets, and, last I heard, were 8-figures behind what they'd promised to investors. Take the other negative reviews to heart, because they're true and do not exaggerate the breadth or depth of the issues. Consider how much you value acting with integrity and receiving respect.