The definition of mid: opiniones de empleados con el puesto de Customer Service Representative (CSR) en Blue Ridge Communications

2,0
28 nov 2022
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

deep discount on services while employed coworkers are half decent people for the most part some customers were pleasant to deal with

Desventajas

management is so insecure about their jobs that they constantly feel the need to threaten employees with disciplinary action, even though all documented monitorings and sales numbers indicate no disciplinary action as being necessary it's somehow your fault customers are angry about their services being interrupted when they didn't pay for months management refuses to take calls, even when customers directly ask to speak to management forced to work large events (such as UFC fights) where you will be working from 8pm to almost 1am or later depending on the event, regardless of your regular schedule

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5,0
30 may 2024
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

Excellent training and development team

Desventajas

Call volume can be high

1,0
3 abr 2026
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Remote work, then they took it away and made it hybrid

Desventajas

The customers are absolutely terrible, supervisors never want to take calls.

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