McDonald's of Hvac: opiniones de empleados con el puesto de Comfort Advisor en ARS-Rescue Rooter

1,0
15 jul 2025
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

If you dont have a family , Morals or a conscious this company is for you

Desventajas

Haven't been here long but it's easy to see there are a chosen few that are friend's with Sales manager. One got him his job and he makes sure his buddies he went to school with make 5 times more money then everyone else. Talking to other comfort advisors is depressing and a very toxic place to work. Only the chosen few seem happy. They get to go home in the evenings when others must work 14 to 16 hrs a day not see there families make less money and are told they will be replaced if they dont like it. Public shaming and bullying happen often . We are told to be men. Stop being babies , suck it up etc etc. Safety is not a priority they will work you until midnight and want you back on the road at 6 am. Buyers beware . Techs are forced to flip jobs that may just need to have a drain cleaned out. And comfort consultants are forced to sell it or they won't get anymore jobs. Training does not exist for installers or techs. Comfort consultants are forced to sell one product brothers gets the cheapest and lie and say its the best. They also are told to sell basic equipment because installers are not trained enough to install higher end equipment. They rarely get the basic hvac equipment installed correctly yet management tells us to sell our installs thats why we are the most expensive we are the best wich is another lie. Easy to see why so much turn over happens here. Unless you are friend's of management you either get sent to home depot or Lowes calls where they are telling customers we will give them free service misleading them that we will check out their equipment but send the bottom feeders to try and talk our way in and show massive discounts to get sales.You donthat or they dont give you calls to go to so you cant afford to pay your bills and are forced to quit.

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Respuesta de ARS-Rescue Rooter
9mo
Your feedback is appreciated. As a premier service provider, we are continuously improving our processes to be the employer of choice and would appreciate an opportunity to learn more about why this experience was not a great one for you. We encourage you to visit arsawaremobile.ethicspoint.com to allow us the opportunity to improve. Thank you!

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5,0
20 abr 2026
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Great company, good benefits, great growth opportunities.

Desventajas

No bonus, but that is based on accepted offers.

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Respuesta de ARS-Rescue Rooter
1mo
Thank you for the great review and for sharing your experience with ARS. We’re excited to hear you are enjoying the benefits and seeing strong growth opportunities, especially early in your career. We appreciate your transparency regarding bonuses and PTO, as we continue evolving our benefits and policies. Thanks for being part of the team and contributing to our continued growth!
1,0
30 abr 2026
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

You can take work truck home.

Desventajas

Management has created a challenging work environment where technician support and fair compensation do not appear to be priorities. There are no performance-based bonuses or consistent annual raises, despite strong expectations around sales. Call distribution lacks transparency, with higher-quality leads often going to a small, select group, making it difficult for others to perform at their full potential. Technicians are also expected to take calls after scheduled hours (8 AM – 4 PM), which impacts work-life balance. Additionally, time and travel policies raise concerns. Technicians clock in upon arrival at the customer’s location rather than when travel begins, even when jobs are over an hour away. This results in significant unpaid driving time, often exceeding two hours per day. In some cases, technicians are required to travel to appointments even when customers are unresponsive, leading to cancellations or reschedules without compensation for the time lost. Overall, the expectations placed on technicians are high, but the structure and support systems in place do not consistently reflect or reward that effort.

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Respuesta de ARS-Rescue Rooter
1mo
Thank you for sharing this detailed feedback, and we recognize how concerning these experiences can be. We take issues around transparency, fair compensation, scheduling expectations, and travel time very seriously, and your comments highlight areas that require continued focus and accountability. Our goal is to create an environment where all technicians have equitable opportunities, clear support, and recognition that reflects their effort and performance. If you would be open to discussing further, please visit arsawaremobile.ethicspoint.com or call 833-633-7255.
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