CSA: opiniones de empleados con el puesto de Customer Service Agent en TUI Group

4,0
4 nov 2025
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Decent pay Great career progression

Desventajas

low staff morale difficulty receiving help

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Respuesta de TUI Group
6mo
Thank you for taking the time to share your feedback and for your continued commitment over the past few years as part of our Swansea team. We’re really pleased to hear that you value the pay and career progression opportunities at TUI. It’s great to know that you’ve found development and growth during your time with us. We also acknowledge your concerns about staff morale and support. We take this feedback seriously, as creating an environment where everyone feels supported and motivated is very important to us. Your input helps us identify where we can continue to improve, and we encourage you to share any specific concerns with your line manager or HR partner so we can address them directly. Best wishes from the TUI Employer Brand Social Media Team

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5,0
25 nov 2025
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Lots of fun and you get to meet so many people

Desventajas

Long hours and early and late

4,0
22 oct 2025
Empleado anónimo
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Benefits are great if you enjoy traveling.

Desventajas

Salaries are maybe in the lower end in the travel industry

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