A good experience: opiniones de empleados con el puesto de CSA en TTEC

4,0
8 may 2010
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Training was well thought out and structured to fit the demands of the job. Feedback and coaching was prompt and specific, geared to improve performance. Hours were flexible and environment was open and inclusive. Rewards for excellent performance were substantial.

Desventajas

Call center work was project to project, so there was no feeling of true job security. Hours were determined by off-site clients, and could be cut without notice.

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Respuesta de TTEC
8y
Thank you for taking the time, we truly appreciate the positive feedback.

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5,0
30 abr 2026
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

Great company and good hours.

Desventajas

Back to back calls but is manageable.

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Respuesta de TTEC
1mo
Thank you for sharing your feedback and for your time with us as a Customer Service Agent. We’re glad to hear you had a positive experience overall and appreciated the good hours and manageable call flow. We also appreciate your note regarding back-to-back calls, and we recognize the importance of maintaining a sustainable workload. We wish you all the best in your future endeavors and continued success in your career.
4,0
4 jun 2026
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

Worked at home. All equipment was sent to me. Awesome managers and employees.

Desventajas

Computer messed up a lot. I had to call IT to fix it a lot. Had to meet your goal every month or you would get wrote up.

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