30 oct 2016
Respuesta de Simplus
9yWe appreciate your feedback and have reviewed this as an executive team. In regards to our stock plan, we agree that we need to do a much better job explaining the stock plan and value that is granted to everyone. We are honored to provide every member of our team stock and believe it is key to our culture. Our compensation packages are not only aggressive for the industry but substantially higher than median incomes for Utah employees (yourself included). Our CEO (who you know well) has been in the IT consulting and tech industry 15+ years. Based on having our partners (Salesforce Ventures & SB) as board members, we are confident we have a clear direction and guidance from the absolute best people in industry. As for the President (myself) not believing in the product, it's an odd assumption based on the fact that we decided to drop two other partnerships and focus 100% on Salesforce because we believed in it so much. This was not an easy decision on any level and we walked away from the largest revenue generating partnership that we had in place at the time. We also went out of our way to place as many of those people in the companies they worked with. We based our decision on which section of our customers had the highest CSAT, which was Salesforce no question. We live and breathe Salesforce and we are 100% committed to it. Our long list of happy customers are evidence of that. We have plenty of room to improve and appreciate your feedback.