Great people & company culture. Average pay.: opiniones de empleados con el puesto de SPA Sales Coordinator en Ritz-Carlton

4,0
29 dic 2021
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

Great people and company culture. The Ritz-Carlton does not fail at making you feel like you are truly a part of something. In this specific role, I earned hourly, tips and commission. The base hourly (which i had to fight for over the 6 years there) is not worth it alone. The tips and commission are what made the job worth it financially, but it is based on business needs and your ability to book groups consistently.

Desventajas

Pay!! There is little incentive to leave a tipped and commission based job to become a manager earning mid to low 50k's and working many hours. Advancement is also very slow.

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5,0
28 may 2026
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

- Great pay - Fun environment - Free meals

Desventajas

- Lots of walking - Can get hot

5,0
20 jun 2026
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

Strong emphasis on customer service excellence and professionalism. Excellent training and development programs. Opportunity to work with a respected luxury hospitality brand. Supportive team environment focused on guest satisfaction. Exposure to a diverse clientele from around the world. Clear service standards and expectations. Valuable experience in communication, problem-solving, and multitasking. Opportunities for internal advancement within hospitality and customer service roles. Employee recognition programs that celebrate outstanding service. Pride in representing a company known for high standards and exceptional guest experiences.

Desventajas

Fast-paced environment that can be stressful during peak seasons. High expectations for service and attention to detail. Heavy call volume during busy periods. Schedules may include evenings, weekends, and holidays. Staffing shortages can occasionally increase workload. Limited flexibility in procedures due to luxury brand standards. Advancement opportunities may vary by location, not department. Balancing multiple guest requests at once can be challenging.

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