Ventajas
The work was steady, and management was fair-minded and decent to work with. Salaries are pretty solid and a smidge higher than what many other places in this city pay for the same work. Full benefits with generous paid time off. Nice building and you are well-equipped (computers, software, office supplies, etc.) Company has well-developed HR policies and procedures. Good job for someone who doesn't care about career growth or having a great culture to be a part of.
Desventajas
The entire workforce is comprised of various outsourcing teams which are divided up into locked rooms. The is zero interaction between them. Pretty much working in a vacuum. If you are on a small team, those are the only people you will ever see. No seasonal events, no recognition events, no sense of belonging to an organization, no company culture whatsoever. And virtually no raises. You are expected to set yearly goals for professional growth, but if you accomplish or exceed them all you get is an attaboy. Plus they do not structure time for you meet them so often have to complete training, etc. on you own time. There is no where to move up unless you can move to another city to follow the opportunity. It's a job, but when you want to grow in your career you will be looking elsewhere for your next job.