Faffy processes and poor tech. I hear they’re looking to improve tech/admin processes with AI but not to improve staff-well-being. I imagine that’ll then mean doubling clinicians caseloads (clinicians who are already working over hours to keep up with the demands).
Lots of complex adult cases. Very much a get on with it attitude if you raised suitability for online assessment as a concern.
Clinical decision making often felt rushed due to demands of concluding in 1 day (when many cases need more time and consideration).
Poor overall culture. Lack of understanding of the clinical working week from SLT.
It’s essentially a conveyor belt of assessments and greed is at the centre of this. In all fairness to PS all companies in this area of work are like this- but I think what is disappointing is the constant hiding behind the facade of “helping people” and “making a difference”. Just be honest you want to profit from RTC and long waiting lists and staff well-being is not your main concern.
Literally everyone is a member of management now- a way to keep staff compliant. Assistant TLs, TLs, Senior TLs and Clinical Leads…baffling.
The only way forward with working for any of these corporate money-grabbing RTC companies is to become a contractor so you can manage your own time.
