Fast Paced: opiniones de empleados con el puesto de Quality Service Analyst en Included Health

3,0
28 may 2025
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Great benefits! Good pay. Excellent mission.

Desventajas

Poor management. Poor structure. Lack of listening

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Respuesta de Included Health
1y
Thanks for your continued dedication to Included Health – we're truly grateful to have you on the team. We also appreciate your candid feedback and hear your concerns regarding management, structure, and listening. As a current team member, we recommend reaching out to your Talent Partner for personalized support in addressing these. We're committed to improving your experience!

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5,0
3 jun 2026
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Flexible schedule and lots of benefits.

Desventajas

I don't have any cons.

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Respuesta de Included Health
2w
We’re so glad you’re enjoying the flexibility and great benefits, and we’re grateful to have you on the Included Health team!
1,0
6 may 2026
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

A positive aspect of the company is the opportunity to gain valuable experience in a fast-paced healthcare environment. The role helps build strong communication, multitasking, problem-solving, and customer service skills. There is also meaningful work involved in helping patients and clients navigate important healthcare needs. Many employees are committed to doing their best and providing quality support, even in a challenging environment.

Desventajas

Expectations are unrealistic, and performance is heavily micromanaged by leadership through constant metric tracking. Employees are expected to keep up with frequent changes while prioritizing contract clients and patient satisfaction, often at the expense of employee well-being. Very stressful and overwhelming experience! There is little work-life balance they will add you to Evening and weekend shifts even if you were hired mon-fri. Overall, employees feel undervalued, overworked, and unsupported. TERRIBLE EMPLOYER

2
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Respuesta de Included Health
1mo
Thank you for sharing your feedback and for highlighting the meaningful work and care your team brings to members. We’re sorry to hear this has been your experience. We’re committed to fostering a supportive environment and as a current team member, your Talent Partner is also always available to provide direct support.
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