First, an 11 Question Questionnaire. Then, a coginitive ability online screening (30 minute test to see how quickly and accurately you can problem solve simple organizational tasks.) Finally, a group interview. We (group of about 9) basically sat in a room around a long table and they talked at us and tried to hype of the company without really explaining the role until someone asked about it. 1. Tell us about yourself. 2. Are you a leader? How? 3. Has anyone worked in the capacity of passport and visa processing before? In what regard? 4. Do you have any questions? And then a lot of threatening statements of how if you mess up there will be repercussions, but stating that they want someone who can take full responsibility of issues, and yet their customer service lead describes her team's problem as their own fault (even after saying that they never actually trained the team in the first place about how to do the job they need them to do with application process optimization and quality assurance). Oversight seems lacking yet scrutiny seems high. They asked me to do a follow-up one-on-one interview but they gave me ridiculously late notice via text to interview within 30 minutes of the text being sent. Turned it down and the entire position. No response back. Not sure what kind of business they are trying to run, but it doesn't seem like it's going to be successful or positive for anyone working there or their so called clients. Also, their Facebook page is full of negative reviews about people not getting their passports for over 2 weeks when they asked for 24 hour service, with very poor customer service leading up to it.