I was contacted by a third party who found my resume on Monster, and then I was contacted by Bridgepoint through email to complete an application and make an appointment for an interview, but after reading about the company I was unsure about responding. I answered my phone from a number that I did not recognize, and it was bridgepoint so I decided to go with it. They talked to me on the phone for several minutes about the position and I explained that I am happy to speak to people encouraging them to seek higher education, however there is a fine line between encouragement and being pushy. She scheduled an interview for me the following business day. Upon arriving at the building there is a special elevator that the security guard must help you access that takes you to the recruiting floor. I was about 20 minutes early so I sat in the lounge until my interviewer called me at exactly my appointment time. He was very friendly and seemed laid-back, but was very specific about his questions. He asked about strengths/weaknesses, what you did and did not like about your last job and about why I left my last job. He asked about how you deal with frustrating situations in the workplace. He thanked me for my time and said that I would be receiving an email within 48 hours to let me know if I did or did not receive the position.

The interview process was very thorough and conducted professionally in an interview style with questions and answers and role play format. It gave me better understanding of what is to be expected and what the position involves with meeting merits and customer satisfaction and response.