I had a phone interview in June 2018 w/ the recruiter, was brought in for another in person interview w/ the recruiter then an assessment test all done on paper (you would think a tech company would have a loaner laptop for assessment tests). I was called back in a week later for a panel interview. Before it started I was shown an orientation video which was really weird. I honestly felt like I was being interrogated in the panel interview. Had I known it was more a technical customer service position where people work off queues, I wouldn’t have wasted my time. I’ve been in that position before. Been there done that. Thankfully I am happy I landed a job soon after with Yardi’s competition and the interview there was more of a conversation than interrogation.