Phone screen. Online interview. Easy for the most part. Nothing else to it really. And you have another interview with the leads and their leads. But there was never hard questions asked. Just general stuff

I went through two rounds of interviews for the role. First round: A video call with the recruiter, who mentioned they were looking to fast-track the hiring process and fill the role quickly. Because of this, there would only be two rounds of interviews. Second and final round: An in-person interview with two Customer Support Team Leads at their office. Although they stated they wanted to keep the conversation less formal, the interview felt overly scripted, as they read directly from their laptops. There was minimal eye contact, and they were heavily focused on typing notes throughout. A better approach would have been to divide roles, where one interviewer focuses on leading the conversation while the other takes notes, allowing for a more genuine two-way interaction. I was assured an update, including feedback on my interview by the end of the week, but this was not provided. Despite multiple follow-ups, I received no response and was eventually forced to reach out to a colleague who wasn’t directly involved in the process. 1 week and 4 days later, I finally received an automated rejection email with no explanation. This experience reflects a lack of professionalism in the recruitment process, both from the hiring team and leadership. Given that "Transparency" is one of the company’s core values, it was disappointing to see it not upheld in the hiring process.