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      Búsquedas relacionadas: Opiniones sobre WestJet | Ofertas de empleos en WestJet | Sueldos en WestJet | Beneficios en WestJet
      Entrevistas de WestJetEntrevistas para el puesto de Sales and Service Agent en WestJetEntrevista de WestJet


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      Entrevista de Sales and Service Agent

      7 ene 2023
      Empleado anónimo
      Oferta aceptada
      Experiencia negativa

      Otras opiniones sobre las entrevistas para el puesto de Sales and Service Agent en WestJet

      Entrevista de Service and Sales Agent

      21 feb 2026
      Empleado anónimo
      Calgary, AB
      Oferta aceptada
      Entrevista normal

      Solicitud

      Acudí a una entrevista en WestJet

      Entrevista

      Multi step video conference interview. Seemed to be trying to get as many applicants through as they could. Interviewer was unable to answer many questions about the job and contradictions between offer materials and job posting.

      Preguntas de entrevista [1]

      Pregunta 1

      Are you flexible for work schedule?
      Responder pregunta
      Experiencia neutra
      Entrevista difícil

      Solicitud

      Envié una solicitud electrónica. Acudí a una entrevista en WestJet (Calgary, AB)

      Entrevista

      Your first 'interview' will be via HireVue (HV), an AI-powered one-sided video/audio recording, where you'll be asked several questions (in my case, 5, and two written), given ~60 seconds to prepare to answer each question, then record within the time limit. For the written questions, there was no time limit given; however, one was to compose a reply to a guest. Presumably, the higher quality and quicker, the better. Personally, I found this process extremely awkward and unnatural, as there was no one/nothing to focus on (other than your own video feed), a timer counting down on your screen, and no discussion, clarification, or general back-and-forth you'd have with a human. If successful, the second interview is with the hiring manager (most likely in person), where you'll be asked a series of behavioural-based questions; be prepared with STAR format answers. Assuming you pass both interviews, you'll receive an offer to review. The timeline for all this can vary widely based on their needs and next training class; however, from the time the posting closes until a job offer is likely to be 2-4+ weeks. The start date could be an additional 2-4 weeks away.

      Preguntas de entrevista [13]

      Pregunta 1

      (HV): Please introduce yourself and share something about you, that we won’t find on your resume.
      Responder pregunta

      Pregunta 2

      (HV): Why did you apply for this role; why WestJet?
      Responder pregunta

      Pregunta 3

      (HV): Are you okay with working remotely?
      Responder pregunta

      Pregunta 4

      (HV): Are you okay with the hours for this role?
      Responder pregunta

      Pregunta 5

      (HV): Placeholder: it went by so quickly, I can't currently remember, but will come back and edit this (if possible), if/when I do.
      Responder pregunta

      Pregunta 6

      (HV - written): Write a response to a guest for the scenario given.
      1 respuesta

      Pregunta 7

      (HW - written): List any additional languages you are fluent in other than English.
      Responder pregunta

      Pregunta 8

      Tell me about a time you had a conflict with a co-worker.
      Responder pregunta

      Pregunta 9

      Tell me about a time you received negative feedback/constructive criticism from leadership.
      Responder pregunta

      Pregunta 10

      Where do you see yourself in 5 (or 10) years?
      Responder pregunta

      Pregunta 11

      Why did you leave your last job?
      Responder pregunta

      Pregunta 12

      What was a situation you had with a customer where you knew you did not serve them correctly? How did you correct their experience to retain their loyalty?
      Responder pregunta

      Pregunta 13

      Why should we hire you for this role over other candidates?
      Responder pregunta

      Entrevista de Sales and Service Agent

      12 sept 2024
      Empleado anónimo
      Calgary, AB
      Oferta aceptada
      Experiencia positiva
      Entrevista normal

      Solicitud

      Acudí a una entrevista en WestJet (Calgary, AB)

      Entrevista

      Back in 2022, my interview experience was online. It was pretty straightforward almost like a job offer discussion already, so I was really confident at that time. The interviewer was not intimidating and that makes it much bearable for someone like me who is re-entering the workforce and doing a job interview for quite a long time now.

      Preguntas de entrevista [1]

      Pregunta 1

      Give one instance where you have to deal with a difficult customer and how did you handled it
      Responder pregunta