Envié una solicitud electrónica. Acudí a una entrevista en Wells Fargo (Birmingham, AL)
Entrevista
Very professional, very routine, really customer focused questions, not too time consuming , mixture of both the company background, while also trying to learn about potential employees, different than traditional generic interviews
Preguntas de entrevista [1]
Pregunta 1
Name a time you went over and beyond for a customer
Envié una solicitud electrónica. Acudí a una entrevista en Wells Fargo (Concord, CA)
Entrevista
I had a phone interview that went well and the questions were relevant to the position. She sets me up for an in-person interview which was so disappointing. I was dressed business casual and my interviewer was literally dressed with a jean jacket, washed style jeans, sneakers, and hair a mess up in a scrunchy. We go into the conference room which was so messy and uncomfortable. She sits me down and asks what city I live in (she didn't read the resume clearly....) and then tells me "We only ask our candidates 3 questions." She asked them and I gave my answers. Was in there for about 5 minutes and it just felt like they are clearly not serious about hiring people. She didn't ask me anything about myself or my background. Was just so unprofessional I couldn't wait to get out of there. I was wondering why I have seen this job positing for at least a year now. I figured must have high turnover but I think they just want to seem busy and collect resumes. Waste of time but at least I didn't have to drive far.
Preguntas de entrevista [1]
Pregunta 1
1) Tell me about a time you provided great customer service.
2) Tell me how you handled a problem and what the result was.
3) I can't remember the 3rd question sorry.
Envié una solicitud electrónica. Acudí a una entrevista en Wells Fargo (Birmingham, AL) en feb 2019
Entrevista
Went online filled out application. Couple hours later they sent an assessment......I passed it bc I was sent an email for phone interview. Phone interview took about 25 minutes.....mostly customer service questions of how u deal with certain customer related situations. Not hard interview at all!!
Preguntas de entrevista [1]
Pregunta 1
Name a time u offered special services to help a customer