Phone screen was unpleasant due to the recruiter's attitude and mood. The recruiter asked many questions about my background and experience, but I didn't receive any details about the role. Additionally, the recruiter was rude and in a hurry. The on-site interview was very uncomfortable in which the candidate takes several assessments in front of an interviewer. A few of the assessments would have no bearing on the performance of the candidate in the role. Lastly, the customer manager did not have experience interviewing and looked miserable and stressed. The work environment is an open setup which is high school and unprofessional. Not sure why employers think many candidates prefer that setup. I think this is catered to a certain demographic. A strange, unhappy place. Think it through before moving forward in the process. Better roles with better pay exist.

Very pleasant and professional. Manager took plenty of time answering my questions and explaining the position. She was personable and it was easy to relax. Usual, expected questions.

Applied online, about a week later got a request for phone interview, then got a call a couple days later to go in office for interview. Went in and it was a really relaxed interview. There's a questionnaire to test your medical billing knowledge/vocab/scenarios to figure out amt patient owes. Typical interview questions, they explained the job, filled out a paper application and background check paperwork.