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      Búsquedas relacionadas: Opiniones sobre Wayfair | Ofertas de empleos en Wayfair | Sueldos en Wayfair | Beneficios en Wayfair
      Entrevistas de WayfairEntrevistas para el puesto de Customer Service Specialist en WayfairEntrevista de Wayfair


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      Entrevista de Customer Service Specialist

      14 mar 2018
      Candidato de entrevista anónimo
      New York, NY
      Sin oferta
      Experiencia negativa
      Entrevista normal

      Solicitud

      El proceso duró más de 1 semana. Acudí a una entrevista en Wayfair (New York, NY) en mar 2018

      Entrevista

      I have applied for full-time position, and they called me for phone Interview, when I applied they said u must have a bachelor degree or customer service experience, after phone interview, they called me and said you are not qualified for full-time position because you dont have enough experience! Which was weird because I do have a higher degree and at least 4 years of sales experience, then I had interview in person, the HR manager were very young, two of them interviewed me and they asked about my experience, my nationality, my current job...they also Asked about situations whith angry customer and how I handled that... after that there was a game with other candidates, my Interview process was good, I was confident, but day after they called me and said you are not qualified at all ! The thing I didn't like was when the HR manager asked me immediately where I am from ?, Does that really make a difference? Because I feel like his attitude changed after I answered that question. So I wont apply for wayfair anymore.

      Preguntas de entrevista [1]

      Pregunta 1

      When you had an angry customer, how u handled the situation
      Responder pregunta
      5

      Otras opiniones sobre las entrevistas para el puesto de Customer Service Specialist en Wayfair

      Entrevista de Customer Service Specialist

      15 jun 2018
      Candidato de entrevista anónimo
      New York, NY
      Sin oferta
      Experiencia negativa
      Entrevista normal

      Solicitud

      Envié una solicitud electrónica. El proceso duró 5 días. Acudí a una entrevista en Wayfair (New York, NY)

      Entrevista

      All I can say is WOW and that’s a resounding bad WOW! My first phone interview was set up for 3pm in which I was called at 3:15 and accidentally hung up instead of answering. My mistake.....I tried calling back but had no ext. # and was in the giant Main Wayfair number. I promptly reschedule for 10am and have received 3 emails advising me ...’starts in 24 hours’, ‘starts in 1 hour’, ‘starts-in 10min’. It’s now. 11am and no call. No wonder there are hundreds of job openings! There was also an assessment that took almost 2 hours because it kept getting stuck and that was at the library- also assessment could only be done on a desk top not iPAD or iphone- so odd for a tech savy company

      Preguntas de entrevista [1]

      Pregunta 1

      Assessment included a large section of math questions
      Responder pregunta
      1