I applied the second week of December. I knew the Executive Manager so the process went smoothly. I had to do the in-store assessment that focused on scenarios and simple math. The assessment is timed so do not take too long on it. The interview was done with the Store Manager. There was only a few questions. The Store Manager was really nice.

It was an extremely easy interview process. I sat with the store manager for around 20 minutes. They have material they go through for the interview, almost like a workbook. You'll be asked questions about your work history, and how you handled certain customer service situations. You'll be asked about how you'd handle customer and employee escalations, and also times you made a customers day better.